Click here to download or print a copy of this BMS Privacy Notice for Decentralized Clinical Trials.
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Click here to download or print a copy of this BMS Privacy Notice for Decentralized Clinical Trials.
1. INTRODUCTION – HOW THIS NOTICE APPLIES TO YOU
This privacy notice (“Notice”) describes how Bristol-Myers Squibb Company and its affiliates (“BMS”, “we”, “us” or “our”) will use Information about you (“Personal Information” or “Personal Data”) in the context of a decentralized clinical trial or studies (DCT) that involve the use of digital means and remote capabilities. BMS as the sponsor offers digital solutions to research participants, healthcare organizations and investigators (“you” or “your”) to run remote clinical studies. This means that, where needed, we may use third party platforms and devices to provide tools, features, capabilities and remote access to your study doctor. Depending on the setup of the study, we may combine remote means and devices and on-site visits.
Our studies will be conducted in accordance with all applicable laws. This means we will obtain prior approval before the study by submitting appropriate documentation, such as informed consent forms (ICF) and study protocols to health authorities and ethics committees.
2. DESCRIPTION AND PURPOSE OF A DECENTRALIZED STUDY
Decentralized studies are part of the wider BMS digital strategy. It aims to bring digital innovation to you as a research participant or as a healthcare professional / investigator. Subject to applicable regulations and in conformity with them, this will include the use of remote digital capabilities to support research participants in patients’ journey before, during and after using BMS products as candidate or approved medicines. This also enables investigators to facilitate communication and centralize information about their research participants through a single platform. As sponsor, BMS may collect key information that can support the launch of new medicines or conduct research obtained digitally.
3. WHO IS RESPONSIBLE FOR YOUR PERSONAL INFORMATION?
Bristol-Myers Squibb Company (BMS) and, where applicable, its affiliates, will be the sponsor of decentralized studies that you may participate in when sharing your information and connecting to our digital platforms and devices. In this context, BMS will act as controller together with its affiliates of your Personal Information. The name of the sponsor will appear in the protocol and the informed consent form that you will receive before you decide to participate in the study.
4. HOW DO WE OBTAIN, SHARE OR STORE YOUR INFORMATION
When conducting decentralized studies, BMS can enable you to:
As a research participant:
As a healthcare professional:
5. BMS WILL USE YOUR DATA ONLY IN THE CONTEXT OF THE STUDY AND BMS SCIENTIFIC RESEARCH
Our use of your data. Unless permitted by applicable law, whether you are a research participant or a healthcare professional, we will only use Personal Information about you necessary for the purpose of conducting scientific research, which includes further use of your data for a secondary scientific research purpose as described in your ICF. To better understand for what purposes BMS will use your Personal Information, please refer to your ICF, the terms of which shall prevail on the terms set out in this privacy notice.
Depending on the law of your country, we may make available to you some documentation that relates to the study to keep you informed about the development of your treatment or study journey, for example when participating in a long-term follow-up study.
We exclude other uses of your data by our suppliers. Data derived from the study may be used for scientific research by BMS, for example in the context of public health. Personal Information about patients or HCPs used within decentralized studies will not be used for any business nor commercial activity, unless we have your prior permission or with prior notice to you. When we use third parties’ platform and websites, we prohibit and restrict the use of your Personal Information by third parties for their benefit, except that they may use it to ensure your safety using BMS products or devices, the security of the platform, to manage user accounts, obtain statistics or metrics about the study or the use of the platform, comply with applicable laws, or bug fixing and troubleshooting.
6. AM I OBLIGED TO USE THE PLATFORM?
This depends on the study. Depending on the setup of the study, participants may continue the study outside of the platform with the investigator. In other situations, the design of certain studies will only work via the platform.
7. WHAT PERSONAL INFORMATION WILL BE COLLECTED AS PART OF A DECENTRALIZED STUDY?
Like in any other clinical trial, BMS teams will only access information about you that has a code and without your name (key-coded data), unless needed for the purpose of the study. If BMS does receive patient Personal Data that is not protected by a code (key-coded), it would be only for the purposes of pharmacovigilance, drug safety, risk management programs, safety follow-up or product quality issues to comply with a legal obligation or where permitted by applicable laws.
The categories of Personal Information about you that BMS, HCPs and third-party service providers may access, will include:
Categories of |
BMS (Sponsor) |
HCP (Investigator) |
Platform / Service Provider |
CRO / Outsourcing Company |
Your account and login data and credentials |
|
X |
X |
X |
Contact details |
HCPs only |
X |
X |
|
Study data with direct identifiers |
|
X |
|
|
Patient electronic informed consent form (e-ICF) |
X Pseudonymized (for evidence purposes) |
X |
X |
X |
Patient key-coded study data |
X |
|
X |
X |
Statistics, aggregate data, or data for bug fixing and troubleshooting (no personal data) |
|
X |
X |
|
e-COA and e-PRO data |
X (pseudonymized) |
X |
X (transit and hosting without access) |
X (pseudonymized) |
Ticketing and support data no personal data) |
|
|
|
|
This table may be updated from time to time to reflect new functionalities that may become available to you in a DCT study.
BMS may access the following information about you when using digital platforms
1. As research participants
Please contact the investigator to learn more about what data is collected and stored about you as part of the study, as BMS will not access this information.
Note: You are responsible for ensuring that your profile on the platform is up-to-date and accurate.
2. As healthcare professionals
Note: You are responsible for ensuring that your profile on the platform is up-to-date and accurate.
Authorized service providers
When BMS uses authorized third parties, such service providers act on our behalf and upon our instructions. In very limited and restricted cases, when conducting DCT studies through a third-party platform, services providers are acting as controllers (under their own responsibility) of your Personal Information related to the management of your user account, the security of the platform and for bug fixing and troubleshooting. This includes collecting your:
Healthcare professionals / Investigator
As an investigator using the platform, you may receive and input research participant data into the platform and enable you to access research participant information through a dashboard to manage the study. As an investigator, you are responsible for the medical records and any other information relating to the study. As an HCP or an investigator, you may also use means of video-conferencing tools or file sharing software to exchange information about the study with participants to the study under your own responsibility. BMS will not have access to such information.
8. WHO WILL RECEIVE YOUR INFORMATION
1. Before the study starts
As a research participant:
As an investigator:
2. During the study:
3. After the study has ended or after you leave the study
9. BMS GROUPS THAT WILL HAVE ACCESS TO YOUR PERSONAL INFORMATION
BMS has dedicated study teams and (where applicable) site coordinators, and Contract Research Organizations (CRO), collaborating to execute this study. When we share your data, we will limit the number of individuals who have access to your Personal Information to those who need to know it, in particular for the purpose of your study.
BMS will make your Personal Information available to the following recipients:
10. FOR RESEARCH PARTICIPANTS WHO ARE MINORS
If as research participant you are a minor participating or considering participating in a BMS decentralized study, depending on the law of your country, we may be required to request parental or tutor or your equivalent legal representative agreement and signature.
11. YOUR FREEDOM TO OPT-OUT FROM THE DECENTRALIZED TRIAL
Your participation as a research participant
By volunteering to participate in this study, you agree to the participation in this study, from a public health standpoint, through the ICF that you will sign or have already signed and that will be provided to you separately by the study team or through the platform, apps or devices. You also understand that BMS will use your Personal Information for the purpose as set out in this privacy notice, under one or several lawful grounds.
Research participant withdrawal from the study
As your participation is voluntary, you can decide to discontinue your participation in the study at any time by contacting us directly. You may also decide to continue the study outside of the platform. You have the right to withdraw your consent from the study at any time by contacting your study doctor or investigator.
12. HOW DO WE PROTECT YOUR PERSONAL INFORMATION?
BMS has implemented reasonable and appropriate legal and security measures to protect the confidentiality of your information from unauthorized access, use or disclosure including, but not limited to, maintaining binding contracts that require appropriate protection of Personal Information about you. Where appropriate, we use methods such as encryption, pseudonymization, de-identification and other technologies that can assist us in securing the information you provide to us for this study, including measures to restore access to your information. We also require our approved third-parties and business partners accessing and hosting the platform to comply with strict data privacy and security requirements.
13. HOW DO WE SHARE YOUR PERSONAL INFORMATION?
Where BMS processes your Personal Information outside of our systems, we will take necessary steps to ensure that adequate safeguards are implemented to protect your Personal Information. We have also entered into agreements with the Vendors for the processing of your Personal Information so that such processing is carried out in accordance with our instructions, in a confidential, secure, and transparent manner in order to protect your privacy rights.
For participants outside the United States
If you are a participant based outside of the United States (such as Canada, Asia Pacific, countries of the European Economic Area, Switzerland or United Kingdom), please be aware that, unless required by applicable law, BMS may transfer your Personal Data to third countries. Therefore, your data may be transferred outside your country of residence, in particular to the United States, where BMS headquarters are located.
By participating in the study, you understand that your data will be shared with the investigator and once in the system, accessible by BMS teams when it is transferred to the United States which is a country that may not provide an adequate level of protection compared to the law of your country. To ensure that any transfer respect your right to privacy in the country of destination, we use arrangements such as binding corporate rules for transfers inside our group of companies and standard contractual clauses when sharing such information with third parties and suppliers.
For more information about how BMS transfers your Personal Information, you can access our https://www.bms.com/privacy-policy.html.
14. COOKIES
DCT studies may use cookies when using a third-party solution. When connecting to a third-party platform, the technology used may place cookies or similar tracking technologies on your browser or device. To read more about how vendor may use cookies or further use data through tracking technologies, you may read their cookie policy available on the platform.
15. HOW LONG WILL WE KEEP YOUR PERSONAL DATA?
BMS will not retain your Personal Data for longer than necessary for the purpose of evaluating and closing the study. For example, BMS legal retention periods may go up to 25 years. However, your Personal Information may be retained for a longer or shorter duration where applicable laws or regulations require it, or allow us to do so, for example for conducting further research purposes.
If your participation in the DCT study stops for any reason, Personal Data about you collected prior to your withdrawal may still be processed along with other data collected as part of the study. Normally, no new information will be collected for the study database unless you specifically consent to that as part of participating to a follow-up study, except where this is required by law (e.g. the law of your country may require that we document any side-effects you may suffer). To complete the study findings, we may also verify your long-term health status with information accessible in publicly available records (unless you have objected to this to your study contact point).
BMS will keep anonymized or aggregated information about the study to learn about how our company may benefit from this study and how to further use such information for improving how we operate and how we manufacture medicines.
16. YOUR RIGHTS AND HOW TO CONTACT US
As a research participant or an HCP, depending on the country where you reside, you have the right to access, rectify, restrict, or request the deletion of your Personal Information.
As a research participant, your primary point of contact shall remain your study doctor. However, to exercise your rights, including your right to access, rectify or delete your information, if you are resident in the United States, Canada, Brazil, Turkey, Thailand, Asia, North Africa or Latin America, you can contact us at dpo@bms.com. If you are located in the EEA, Switzerland and the UK, you can contact us at eudpo@bms.com.
In some countries, you may have the right (i) to instruct us about how to use your personal data in case of your death and (ii) to lodge a complaint to the relevant data protection authority of country of residence if you believe that we use your Personal Information unlawfully or are violating your rights. For example, in the European Union, you can access the list of competent data protection authorities, including the authority in your country of residence by visiting: https://edpb.europa.eu/about-edpb/board/members_en.
17. CHANGES TO THIS PRIVACY NOTICE
BMS may update this notice from time to time by posting any revisions on this website. Where any material revisions are made, BMS may place a prominent notice on this website and when legally required to do so, will directly notify you.
18. YOUR CONFIRMATION ABOUT THE USE OF YOUR PERSONAL INFORMATION IN A BMS DECENTRALIZED TRIAL
You confirm that prior to participating in this study and sharing your information: